Shipping policy
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Welcome to Luvy Lane.
Thank you for choosing Luvy Lane. We’re dedicated to making every order feel simple, reliable, and thoughtfully handled from checkout to delivery. Please review our Shipping Policy below.
Once your order has been successfully placed and payment has been confirmed, our fulfillment team will begin preparing your items for shipment.
1–3 Business Days
Orders are processed Monday through Friday, excluding weekends and public holidays.
Orders placed outside business hours will be processed on the next available business day.
During holidays, promotional campaigns, or peak shopping periods, processing times may be slightly extended.
Every order is carefully checked before shipment to help ensure product quality and order accuracy.
| Shipping Method | Order Amount | Shipping Fee |
|---|---|---|
| Standard Shipping | $0.00 – $64.99 | $8.00 |
| Free Shipping | $65.00+ | FREE |
| Expedited Shipping | $0.00 – $99.99 | $18.00 |
| Free Expedited Shipping | $100.00+ | FREE |
Shipping fees are automatically calculated and displayed during checkout.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Tracking updates generally become available within 24–48 hours after the carrier scans your package.
If you have any questions regarding your tracking information or shipment status, please contact our Customer Support Team.
To help ensure a smooth delivery, please note:
While we work hard to process every order promptly, unexpected delays may occasionally occur due to circumstances beyond our control, including:
We sincerely appreciate your patience and understanding if your order is affected by circumstances outside our control.
If your package appears to be delayed, lost, or arrives damaged, please contact us as soon as possible.
To help us investigate the issue, please provide:
Our Customer Support Team will work with the shipping carrier to help resolve the issue as efficiently as possible.
International orders, where applicable, may be subject to customs duties, VAT, taxes, or other import charges imposed by the destination country.
These charges are determined by local customs authorities and remain the responsibility of the customer.
The address below is provided for business correspondence only and is not our return warehouse or return address.
Please contact our Customer Support Team before returning any merchandise to receive the correct return instructions and return address.
Luvy Lane
800 Highland Dr
Georgetown, KY 40324
United States
Business Correspondence Only – Not a Return Address
If you have any questions regarding shipping, delivery, or your order, please contact vip@luvylane.com.
Our Customer Support Team typically responds within 24–48 business hours.
Luvy Lane — thoughtfully chosen styles, carefully prepared, and sent your way with care.
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